Support, privacy, and safety boundaries.

For account access, app issues, billing questions, or feedback, email support@murmurly.app.

For privacy requests or questions about how your data is handled, email privacy@murmurly.app.

Please do not email journal entries, crisis details, passwords, government IDs, or full card numbers. If you need help with a purchase, send the store, approximate purchase time, and your Murmurly account email.

If you cannot sign in, start from the login page and use the same email address you used to create the account. If an email link does not arrive, check spam and try again after a few minutes.

Inside the app, Settings contains account, passkey, privacy, consent history, data-rights, export, and deletion options.

Web purchases are handled through Stripe. iOS and Android purchases are handled by the App Store and Google Play.

If a purchase does not appear in Murmurly, contact support with the store, approximate purchase time, and the email on your Murmurly account. Do not send full card numbers.

You can review privacy settings, consent history, and data-rights records inside Settings. Public documents are available here: Privacy, Terms, Sub-processors.